Terms & Conditions

Product Lead-Times

All products available to order have an associated lead-time prior to shipping, which can vary from 2 business days to 8 weeks or more. Please click here for the approximate product-specific lead-times.
 

Order Shipping

Several shipping options are typically offered, and those options can vary depending on the delivery address. The shipping time listed next to each shipping option is the transit time, which is estimated and not guaranteed by Swerve Drive Specialties ("SDS"). The estimated time to receive an order from when it was placed is the product lead-time plus shipping time.

Orders ship complete, so the lead-time to ship an order will be equivalent to the longest product-lead time in the order. If you are ordering items with considerably different product lead-times, consider putting the shorter lead-time items in a separate order if you want them sooner.

Order Cancellations

An order that has not been shipped may be cancelled by contacting SDS. A 3% processing fee of the total order cost will be deducted from the refund.

Order Alterations

An order that has not been shipped may be altered by contacting SDS. Alterations can include:
  • Adjusting quantities (subject to available stock)
  • Adding products (subject to available stock)
  • Changing product configurations (subject to available stock)
  • Removing products
    If the order alteration reduces the order's total cost, then the difference will be refunded, less a 3% processing fee of that difference.

     

    Order Returns

    SDS does not currently accept returns. If you have an issue with a product you purchased, please reach out to us, and we will do our best to resolve the issue.